Privacy Policy

How phoraxia.com collects and uses personal data submitted through our lead and contact forms.

Last updated: 1 January 2025

1. Data controller

phoraxia.com, LLC, Business Center Horizon, 12 Velyka Vasylkivska Street, Office 504, Kyiv, 01004, Ukraine. EDRPOU: 88096741. Email: contact@phoraxia.com. Phone: +380 639 489 2914.

2. Data we collect

Name, phone, email, message text, and technical data (IP address, device, browser, time of submission).

3. Purposes and legal basis

We use your data to answer your enquiry, prepare a quote and take pre-contract steps, based on your consent and our interest in responding to requests. Закон України «Про захист персональних даних» № 3939-IX від 12.11.2024.

4. Consent to contact

By submitting a form you agree to be contacted by phone, email or messenger about your request. You may withdraw consent at any time by emailing contact@phoraxia.com.

5. Retention

Enquiry records are kept no longer than 24 months after the last contact, unless the law requires longer or a complaint is pending.

6. Sharing

Data is shared only with hosting, email and CRM providers acting on our instructions, and with authorities where required by law. We do not sell personal data.

7. Cookies

Non-essential cookies and similar storage are used only with your prior consent, which you can refuse or withdraw in the banner; strictly necessary storage needs no consent. Закон України «Про електронні комунікації» № 1971-VIII від 16.12.2020.

8. Your rights

You may request access, correction, deletion, restriction or portability, object to processing, and complain to the Ukrainian Parliament Commissioner for Human Rights or a court.

9. Consumer and e-commerce information

Service, price, term and complaint information is provided before you order, with the right to apply to the State Service of Ukraine for Food Safety and Consumer Protection and to court. Закон України «Про захист прав споживачів» № 1023-XII від 12.05.1991; Закон України «Про електронну комерцію» № 675-VIII від 03.09.2015.

10. Contact

contact@phoraxia.com · +380 639 489 2914